UIUC’s CITES – wow …

I know, it seems like I’m only complaining in my blog in the last weeks … but seriously, something like this never happened to me before. You know, UIUC is a top-5 department in computer science and it is really astonishing how incompetent CITES (Campus Information Technologies and Educational Services) is.

For some unclear reason, they decided that running an IMAP and STMPS server must be too hard so they switched the mail service to Microsoft Exchange (yes, a public university!!!). Well, I am rather sure that every grad student in the department would be able to run an IMAP or SMTPS service. But ok, anyway, so they switched my mail account. The account was 100% forwarded to another mailserver (NCSA) with a good old .forward file :-) . So I was assuming it didn’t work and sent regular test-emails to my mailadress. They made it.

But I realized today that some emails (every 10th, most come from @illinois.edu) are not forwarded but delivered to my Outlook Inbox (which I never checked). All of them went to the same email address htor@university.edu. This is so unbelievably bad that I missed a whole thread of important discussions with admins (involving grant money). This is really bad …. and they won’t let me run my own SMTP server :-( .

Thanks for the trouble CITES!