{"id":106,"date":"2008-05-13T16:49:12","date_gmt":"2008-05-13T15:49:12","guid":{"rendered":"http:\/\/www.unixer.de\/blog\/index.php\/2008\/05\/13\/att-fun\/"},"modified":"2009-11-23T00:49:29","modified_gmt":"2009-11-22T23:49:29","slug":"att-fun","status":"publish","type":"post","link":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/2008\/05\/13\/att-fun\/","title":{"rendered":"AT&#038;T fun&#8230;"},"content":{"rendered":"<p><title \/>   \t<meta content=\"OpenOffice.org 2.2  (Linux)\" name=\"GENERATOR\" \/><meta content=\"20080525;17480600\" name=\"CREATED\" \/><meta content=\"16010101;0\" name=\"CHANGED\" \/> \t \t \t \t \t<\/p>\n<style type=\"text\/css\"> \t<!-- \t\t@page { size: 8.5in 11in; margin: 0.79in } \t\tP { margin-bottom: 0.08in } \t--> \t<\/style>\n<p style=\"margin-bottom: 0in\">AT&#038;T sucks, that&#8217;s all that I can say now. Not only that their name servers are kind of broken (resolving is very unreliable and takes forever sometimes), but their customer service is really bad. So I wanted to perform a simple task &#8230; change the name of the account holder, i.e., my roommate moved out and I wanted to &#8220;take over&#8221; phone and internet. I called them on a Friday &#8230; 30 minutes and two people on the phone later, I thought everything would be fine. I thought. They told me weird stories that there needs to be an internet downtime of a week in order to change it, but we figured something out that this would not happen (don&#8217;t cancel the old account before the new one is &#8220;ready&#8221;). Should be a standard procedure. My internet connection vanished the following Tuesday *DARN* idiots. Ok, I called them again and they told me that I quit service. Great, I didn&#8217;t! I asked them to re-establish it as fast as possible. But hah! I realized that there was no name change at all (the account was still on Matthews name) &#8211;  but I did not care, I wanted internet back. They told me that they could not post a new order because the old one (the disconnect) was still not finished. WTF! Why does it *FIRST* disconnect me and then processes the order for several days preventing a re-connection *ARGH*. I called them every day and finally, on Thursday, they could post a new order that should be executed by the following Tue (wow, they need 6 days to fix a freaking account). The whole thing was just a matter of giving me a new password. Ok, I waited &#8230;. spent the weekend in the lab :-\/. Tue evening came and the net was not back &#8230; of course &#8230; idiots. So I called again. They told me that I need to go to some webpage and that I need Internet Explorer for that. I tried Firefox on Linux and failed because they used some stupid (wrong) JavaScript for the &#8220;Next&#8221; button on this terrible webpage. Oh man, and the people on the phone were way to stupid to deal with this situation. So I gave up (after 45 minutes) and asked my roommate to borrow his laptop. We logged in and &#8211; voila &#8211; the button worked. This terrible webpage *FORCED* us to install some Yahoo toolbar stuff thingie. Oh man, AT&#038;T forces you to install stuff you don&#8217;t need in order to get IP access. Idiots! It finally worked &#8230;. never ever AT&#038;T again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AT&#038;T sucks, that&#8217;s all that I can say now. Not only that their name servers are kind of broken (resolving is very unreliable and takes forever sometimes), but their customer service is really bad. So I wanted to perform a &hellip; <a class=\"more-link\" href=\"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/2008\/05\/13\/att-fun\/\">read more<\/a><\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/posts\/106"}],"collection":[{"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=106"}],"version-history":[{"count":1,"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/posts\/106\/revisions"}],"predecessor-version":[{"id":369,"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/posts\/106\/revisions\/369"}],"wp:attachment":[{"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/htor.inf.ethz.ch\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}